Frequently Asked Questions

How do I choose my size?

Check the size guide on the product page and compare it with a garment you own. Tee and hoodie measurements differ.

When will my order arrive?

Each piece is made to order. Allow an estimated 2–5 business days for production, plus shipping time. You’ll receive tracking when it ships. See Shipping & Delivery.

How much is shipping?

US standard shipping is free on orders of $95 or more. Express and international shipping remain paid, including on orders over $95. Available destinations and charges appear at checkout.

Can I return or exchange an item?

Contact us for damaged, defective or incorrect items. We do not offer voluntary size/color exchanges or change-of-mind returns. Your statutory rights still apply. See Returns & Order Issues.

How do I get help?

Email hello@bayoucowboy.com with your order number, if you have one. For order changes, contact us immediately; changes are not guaranteed once production starts.